2024 Water Heater Changes
Effective 2/1/2024, K.C. Electric will no longer facilitate warranty service for the RHEEM Marathon Water Heaters that were purchased by K.C. members.
Our supplier, Western United Electric Supply, has made the decision to no longer stock or sell RHEEM Marathon Water Heaters which impacts our ability to cost effectively purchase or replace units that may fail or have warranty related issues.
RHEEM continues to sell Marathon Water Heaters and honor warranty related issues that may arise. We have placed a link on our website (www.kcelectric.coop) which will direct you to the RHEEM warranty form that must be filled out by the owner of the Marathon Water Heater and then mailed directly to RHEEM. When you mail the warranty form be sure to include the actual seal and label that is attached to your water heater. There is a phone number on the warranty form if you would like to contact RHEEM directly to answer any questions you may have.
Although we will no longer be stocking water heaters or water heater parts, we will continue to offer rebates for electric water heaters and heat pump water heaters.
If you have any questions or concerns regarding our rebate program or have questions about submitting a warranty claim, please don’t hesitate to give us a call.
K.C. Electric Association
Any question can be directed to Manager- Member Services-George Ehlers at 1-719-743-2431.
Please click on Blue link below
Rebates
Please visit our Rebate tab under Member Services and then click on water heater rebates